Support Engineer - Integrations

We are looking for new talents from all over the world, so if you are dedicated and like to work in a collaborative environment where we make progress together - this is something for you!
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Oneflow is a rapidly growing tech startup located in the heart of Stockholm. We set the course to reinvent contract management and to define what we call e-contracts. We offer an end-to-end solution that ties up all the steps in a contract process nicely into a powerful and easy-to-use web application. The future of all contracts is with us, and we’d love for you to join us.

We are looking for new talents from all over the world, so if you are dedicated and like to work in a collaborative environment where we make progress together, both when it comes to our product and our growth as individuals, this is something for you! We are currently 80+ people representing 17 nationalities and we believe our diversity, both when it comes to our different backgrounds and our gender equality, is a strength in our organisation.

What’s in it for me?

This role is perfect for a budding IT specialist looking to advance his or her career. You will work with passionate people keen on sharing their knowledge and give advice when needed. It is a great opportunity to grow your insights and take your skills to the next level.

The team

You will be working with the Oneflow Integration Team, where we create and maintain integrations towards external CRM systems, as well as support our customers and partners to integrate towards us. We are a self-organizing team that likes to discuss how to approach and break down problems together and values data-driven decisions. We want our developers to feel a strong sense of ownership and that their work really matters. We also want them to be involved in all steps of product development, from feature planning to release.

What you will do

You will be responsible for coordinating and solving technical questions coming from our customer support team related to many different products, integrations and interfaces. You will maintain and improve processes and workflows to make our products and help center more stable and simple to use and you will monitor and proactively solve problems before they occur.

You will be an active part of both the integration team and a fast-growing startup where your opinions and passions will have a real impact!

This is an excellent opportunity with many different paths to take inside Oneflow in the future. For example deeper technical support, tech writing, integration and project management and working closer to sales or customer teams.

Who you are

We believe that you are at the beginning of your career in tech and that you are a curious mind keen to learn. You have a good understanding of web based systems and you have the ability to communicate technical problems in an understandable manner. To be suited for this role we also see that you know the basics of software development and agile development processes.

Requirements:

  • Excellent communicator - written and spoken English is a must - proficiency in one of the nordic languages is a plus.
  • Good knowledge of web based systems, SaaS products and APIs.
  • Ability to learn and adapt quickly to technologies and technical environments
  • Experience from working in a similar role. 
  • You are great at converting user feedback into feature requests.
  • You possess the ability to structure and analyse information.
  • You are a strong problem solver and know how to systematically solve issues with a customer-focused mindset.

Come work with us

At Oneflow we welcome everyone and we do our recruitment based on competencies. If you feel the above description seems like a good fit for you - we would love to hear from you! Get in touch to start a journey you won’t forget!

The recruitment process starts with an interview with Rebecca from the People & Culture team. After that you will complete a personality- and logic test before the interview with Hans. Before the last interview you will prepare an assignment. 

Does this sound appealing? Get in touch to start a journey you won’t forget!

Apply by submitting your resume and personal letter telling us more about why the role is interesting and why you would be a good fit. We will get back to you as soon as possible!

Or, know someone who would be a perfect fit? Let them know!

Stockholm

Hudiksvallsgatan 8
113 30 Stockholm Directions View page

Say what?

We want the best people, that's why we hire from all over the world. Out of around 80+ colleagues, we represent 21 different nationalities. We’re from Norway, Chile, France, Spain, Malaysia, Portugal, Iran, Ukraine, USA, India, Germany, China, Finland, Hungary, Russia, Sweden, Polen, Bangladesh e.g. 

Our working language is English, and you should strive to use it around the office, at lunch and in meetings as well to include everyone that doesn’t speak the local tongue.

Check out our Culture Book!! We’ve filled it with all the fun things which we think make working here so unique.

Already working at Oneflow?

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